Shipping policy
Welcome to Koriva Skin.
We are committed to delivering your skincare products safely and on time. Please review our shipping policy below.
Processing Time
- All orders are processed within 1-2 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Standard delivery usually takes 3-7 business days depending on your location.
- Delivery times may vary during holidays, sales events, or due to courier delays.
Shipping Charges
- Shipping charges are calculated at checkout.
- Free shipping promotions may be offered on selected orders or campaigns.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS (if available).
Delivery Delays
While we strive to deliver orders on time, unexpected delays caused by weather conditions, courier services, or other circumstances beyond our control may occur.
Incorrect Address
Please ensure that your shipping address is accurate. Koriva Skin is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by customers.
Damaged or Lost Packages
If your package arrives damaged or you believe it has been lost during transit, please contact our support team within 48 hours of delivery.
Contact Us
If you have any questions regarding shipping, please contact us:
Koriva Skin
Email: support@korivaskin.com