Cart Arabia – Return & Refund Policy

Last Updated: June 2026

At Cart Arabia, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

You may request a return within 7 days of receiving your order. To be eligible for a return:

• The item must be unused, unworn, and in its original condition.
• The item must be returned in its original packaging.
• All tags, accessories, manuals, and promotional items must be included.
• Proof of purchase (order confirmation or receipt) is required.

Non-Returnable Items

The following items cannot be returned or refunded:

• Personal care, beauty, and skincare products that have been opened or used.
• Customized or personalized products.
• Hygiene-sensitive items.
• Gift cards and downloadable products.
• Items marked as "Final Sale" or "Non-Returnable."

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us within 48 hours of receiving your order.

Provide:

• Order number
• Photos of the item and packaging
• Description of the issue

We will review the claim and arrange a replacement or refund where applicable.